Cranston, Rhode Island USA – AIM Solder, a global leader in solder assembly materials for the electronics industry, is thrilled to announce the promotion of Kelly Cardone to Vice President, Customer Experience. This promotion highlights AIM’s commitment to offering superior support and customer experience.
Since joining AIM Solder over 18 years ago, Kelly has demonstrated exceptional leadership, a deep understanding of customers’ needs, and an unwavering commitment to delivering exceptional support both internally and externally. In her previous role as Director of Marketing & Customer Experience, Kelly led efforts to establish a positive brand image, instilling trust in customers and ensuring outstanding experiences that have encouraged long-term loyalty.
In her new role as Vice President, Customer Experience, Kelly will continue to champion AIM’s customer-first philosophy, ensuring that every aspect of the customer journey is seamless, efficient, and deeply responsive to their needs. She will drive the strategy for elevating AIM’s customer service, forging stronger relationships with clients, and ensuring that AIM remains at the forefront of providing innovative solutions and personalized support.
“Kelly’s promotion reflects not only her contributions and leadership within the company but also our confidence in her ability to further drive our customer-centric culture as we continue to grow,” said David Suraski, Executive Vice President, Assembly Materials Division.
AIM’s commitment to customer experience goes beyond just providing best in class products—it is about fostering meaningful, lasting partnerships and delivering tailored solutions that help customers succeed. Under Kelly’s leadership, AIM will continue to set the standard for excellence in customer service, ensuring that customers have the resources and support they need to thrive in an ever-evolving industry. Kelly Cardone can be reached at kcardone@aimsolder.com.
AIM Solder mit Hauptsitz in Montreal, Kanada, ist ein weltweit führender Hersteller von Montagematerialien für die Elektronikindustrie und verfügt über Produktions-, Vertriebs- und Serviceeinrichtungen in der ganzen Welt. AIM produziert hochentwickelte Lötprodukte wie Lötpaste, flüssige Flussmittel, Fülldrähte, Stangenlötmittel, Epoxidharze, blei- und halogenfreie Lötprodukte und Speziallegierungen wie Indium und Gold für eine Vielzahl von Branchen. AIM wurde mit vielen renommierten Preisen der SMT-Branche ausgezeichnet und engagiert sich stark in der innovativen Forschung und Entwicklung von Produkt- und Prozessverbesserungen sowie in der Bereitstellung von erstklassigem technischen Support, Service und Schulungen für seine Kunden. Weitere Informationen über AIMs komplettes Angebot an fortschrittlichen Lötprodukten und globalen technischen Dienstleistungen finden Sie unter www.aimsolder.com.